Frequently Asked Questions
How can I book?
-For booking, it is enough to complete the booking form thoroughly that you can easily find in our web site search engine after giving required information. We will make a lightning response in 6 hours.
How can I pay for?
-You can pay for it to the driver during your transportation.
How can I find you at the airport?
-We welcome you with a signboard on which your name is situated at the exit of airport. On the condition that you can’t realize the signboard due to the congestion, if you give a call, we transfer you to a meeting point with our driver.
Will you send an info mail to us about the bookings we have made?
-We will send you an e-mail in 6 hours for confirmation. After you confirm, we will send you a voucher.
Do you have child safety seat in your vehicles?
-If requested, child safety seat is found in all the vehicles without extra fee.
How can I change the transfer date and time?
-It can be easily changed if you send an e-mail prior to 24hours or you can call our phone number.
If the plane delays, what can be done?
-You can inform us via our emergency numbers. You don’t need to inform us till 1 hour, because our driver will wait for you up to 1 hour unconditionally.
Can you transfer us to private homes or villas except for hotels or aparts?
-Of course, it is enough to write your private addresses comprehensively in the address part while you are booking.
Can we smoke in the vehicle during the transfer?
-It is forbidden to smoke in the vehicle. If you inform you driver, he will have a break in a resting place for you to smoke.
Is everything inclusive in the transfer fee?
-You don’t need to pay any other fee except for transfer fee. It is all-inclusive
Do your transfer vehicles have private insurance?
-Except for your required insurances for you, all of the vehicles have private insurance.
Are the fees available for the vehicle or per person?
-Fees are available for the vehicles not per person.
Which currency can I pay for the fee?
-You can pay in Pound,Euro,Dollar or Turkish Lira
How can I cancel?
-You can cancel your bookings prior to 24 hours. For cancellation, it’s enough to send an e-mail or call us to inform your cancellation.
Who can I contact with in case of emergency?
-You can contact with us 7/24 via mail: email@example.com phone: +90 553 707 88 88 (+7/24 Whatsapp) for your precious views and questions.